How We Work
We help you address complex business problems with technology solutions.
The problem-solving technology partnership
ELEKS has championed technological innovation since 1991. Now, with more than 2000 experts across Europe, the US and Canada, we help clients overcome business challenges with custom software engineering and consultancy services that add tangible value.
We’re passionate about our cross-functional approach. We help you design, test, build and deliver products – faster and more cost-effectively. ELEKS’ cooperation models offer flexibility, so we can match our services to your goals, resources and timeline. We’re proud to contribute to the success of the world’s leading brands.
What You Get With ELEKS
Extensive technology consulting expertise
Extensive technology consulting expertise
Extensive technology consulting expertise
Extensive technology consulting expertise
Extensive technology consulting expertise
Extensive technology consulting expertise
Our nearshore teams
With ELEKS nearshore software development team, you get access to a talent pool of 2000+ multiskilled specialists to plug any skill gaps within your in-house team. With our 20 offices distributed in key cities over three continents, our experts are positioned to a seamless working partnership.
United Arab Emirates
Ajman
Ajman Chamber of Commerce, Sheikh Rashid bin Hameed Street, Al Nakheel 2, Ajman City
+971-65-464-442
Saudi Arabia
Al Jubail
Rd 114, 3573 Support industrial city, Al Jubail 35721, Saudi Arabia. Additional number 8052
+971 54 377 3933
How We Cooperate
Product-oriented delivery
A guaranteed delivery of your software product within your timeline or budget constraints.
Our responsibility: the implementation roadmap, budget, quality metrics, risk management, delivery process setup, and all the team-related aspects.
Client responsibility: providing business context, time/budget constraints and the product vision.
Client responsibility: providing business context, time/budget constraints and the product vision.
Explore the service
Product-oriented delivery
A guaranteed delivery of your software product within your timeline or budget constraints.
Our responsibility: the implementation roadmap, budget, quality metrics, risk management, delivery process setup, and all the team-related aspects.
Client responsibility: providing business context, time/budget constraints and the product vision.
Client responsibility: providing business context, time/budget constraints and the product vision.
Explore the service
What We Do
Consistency and transparency are key to our delivery process, so we follow the same framework regardless of the project.
01
Pre Discovery
We visit our client to understand the challenges and goals of delivery. It gives us a holistic view of the project so we can brainstorm and co-create a solution. Working this way encourages a collaborative approach, so we know we’re working towards the same vision.
02
Discovery
We work with you to create a detailed project specification, from which we design and implement an expedited and risk-averse full-scale development process.
We have two types of discovery, dependent on project complexity: ‘classic’ and ‘product design’.
- Classic discovery: A compact cross-functional team of system architect + business analyst + UX designer, who work with your stakeholders to identify gaps in specification and build a project roadmap.
- Product design: Our system architect, business analyst and UX designer work with your stakeholders to outline a product concept that focuses on end-users, competitors and the market. We then develop the product concept, prototype and high-level architecture – speeding up SDLC and boosting UX.
03
Development and solution implementation
Our custom application development services encompass analysis, design, development, testing and deployment. We use tried and tested processes and automation techniques that ensure a transparent, seamless and fast delivery.
- Solution implementation: End-to-end delivery and accompanying project management practices.
- Process and metrics: Implementing requirements with all controls in place, providing transparent metrics for evaluating your solution delivery status and constantly sharing project progress.
- Infrastructure setup: Project budgeting, management, and reporting – set up within a day.
We know that security is paramount, so we implement a secure automated SDLC (A-S-SDLC), using the following methodologies, best practice and standards: MS SDL, OWASP CLASP, ISO/IEC 27001. We can also build extra layers of security that comply with PCI DSS, HIPAA, SOC2, NIST, and SANS.
04
Innovation
ELEKS’ customer experience consulting services assist companies in optimizing every stage of the customer lifecycle. This helps unlock new revenue streams and maximize customer lifetime value by implementing comprehensive CX strategies and driving improvements across every touchpoint. Our expertise enables clients to create superior customer experiences that boost engagement, promote loyalty, and foster advocacy.
Our dedication to transparency
Transparency is a key part of how we work at ELEKS. We believe it helps build trust, accountability, and understanding with our clients. We make sure to keep communication clear and honest, giving our clients all the information they need about our services, their projects, and what results they can expect.
We keep an eye on how projects are going and their quality and security using our own tool called ELEKS’ Compliance Automation Platform (eCAP). We collect metrics on project progress, budget utilization, quality assurance, and engineering performance, allowing us to track the state of the project effectively.
Our aim is to create strong partnerships with our clients based on integrity and confidence.
Awards
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What our customers say
ELEKS has been involved in the development of a number of our consumer-facing websites and mobile applications that allow our customers to easily track their shipments, get the information they need as well as stay in touch with us. We’ve appreciated the level of ELEKS’ expertise, responsiveness and attention to details.
Samer Awajan
CTO, Aramex
Right from the start, we really liked ELEKS’ commitment and engagement. They came to us with their best people to try to understand our context, our business idea, and developed the first prototype with us. They were very professional and very customer oriented. I think, without ELEKS it probably would not have been possible to have such a successful product in such a short period of time.
Caroline Aumeran
Head of Product Development, appygas
The breadth of knowledge and understanding that ELEKS has within its walls allows us to leverage that expertise to make superior deliverables for our customers. When you work with ELEKS, you are working with the top 1% of the aptitude and engineering excellence of the whole country.
Sam Fleming
President, Fleming-AOD